We offer support with personal care and continence needs which are suitable to the specific service user. Where applicable we will work with multi-disciplinary agencies to ensure safe and best practice is maintained, and that a service users dignity is respected at all times.
We provide all aspects of personal care as required.
Specialised Live In Care
Specialised live in support workers provide support with day-to-day needs and around-the-clock care.
Specialised Live In Care
Specialised live in carers provide support with day-to-day needs and around-the-clock care.
We provide support for service users recovering from an illness or undergoing a period of rest and recovery. If required we will work with requisite therapists to ensure a service users base line is achieved.
We provide support for clients recovering from an illness or undergoing a period of rest and recovery.
We can offer support for a requisite period of time to ensure a service user is safe in their own home. This may be to provide company, social interaction, or respite support as required.
We offer a sitting service to provide company and care for a while, as required or as a respite care service.
We offer tailored support/assistance which are specific to a service users needs. For example a service user may require specific handling support, dementia care or dietary needs. We will ensure that the team work with the requisite health care professionals to ensure best practice is maintained.
We offer specialist dementia support fully tailored to the clients support needs.
Our Personal Support Assistants offer care for people who are ill, elderly or need help with daily tasks, ensuring service users are comfortable, safe and enjoy emotional and physical well-being.
Our Personal Support Assistants offer care for people who are ill, elderly or need help with daily tasks, ensuring clients are comfortable, safe and enjoy emotional and physical well-being.
Full List of Our Services
Telephone monitoring system
Specialised live in care
Personal support assistants
Medication administration and monitoring
Wake and watch / Sleepovers
Specialist support for Dementia
Self direct support planning
Escort to appointments
Meal preparation and prompts
Light household tasks
Robust risk assessments incorporated to maintain safe practice
Get a Quote
If you require services on a public holiday, overnight services or live-in services, please call 01704 560 131 so we can discuss prices with you.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a support worker in my home?
Just like nurses and doctors, Professional support workers have chosen a career in compassionate care of those in need. Care Concern (NW) applicants undergo a series of interviews, background checks and skills assessment. To keep their skills sharp and their healthcare training updated, we regularly conduct evaluations with our staff. We also schedule training and coaching conferences.
How does Care Concern (NW) attract the best support workers?
We work by the rule, ‘We will not refer a support worker into your home that we would not welcome into our own home.’ Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope.
Will we have a choice in selecting the support worker?
We work with each family to understand what unique skills and personality are desired in a support worker. Personality matching is important to us selecting a support worker, and we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a support worker?
We make the process of finding a support worker very simple and prompt. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Soon after that visit we are usually able to refer a professional support worker to your home. Our team continuously screens support workers beyond current demand to give you quick access to the best support workers in our community.